Human Hair Extension FAQS


All you need to know about taking care of your custom human hair extensions.


How soon can I wash and wet my hair after my extensions are installed?

Anytime! Once hair is bonded, it is ready to be styled and worn, just like your own hair.

Can I use any shampoo and conditioner on my hair?

It is HIGHLY recommended to use the salon-professional products sold at the salon. These are much more gentle than products from the supermarket and will help protect your investment. Only use Sulfate-free, Sodium Chloride-free shampoo and apply at the roots/scalp (never in the ends!) and apply conditioner from the middle to the ends- it’s ok to condition your scalp and ends, if need be.

Should I use a leave-in conditioner and do a weekly deep conditioning mask?

Yes, hair extensions can use ALL the moisture they can get! Using the recommended fortified leave-in conditioning spray when you get out of the shower will make a big difference in keeping the extensions soft and smooth. A weekly deep conditioning mask is a great treatment for the ends of the hair, especially if the hair is long or for those who blow dry, curl and flat iron often.

Are there any products I need to avoid?

Yes, it is recommended to AVOID using products with heavy oils or silicone on the hair as they can create a waxy layer of buildup that can only be clarified out. Ie. Moroccan Oil. Gels, mouse and other volumizing products are ok, just so long as the bonds are not over-saturated with product.

Can I use hot tools on the hair?

Yes, you can use hot tools, just make sure not to damage the hair with excessive heat. Do not apply heat directly on the bonds with either a flat iron, curling iron or with a blow dryer. It is recommended to use a thermal protecting spray to help prevent heat damage.

Do I have to buy new hair each time?

Yes and no. The 5 star hair is not reusable so you will need to buy new hair to replace the old hair. The 7 star virgin hair is reusable and can be rebonded up to 3 times. Please note the hair has to mailed back to the company in California and then they send it to Austria for rebonding. This can take up to 8 weeks. Most clients will buy a second set of hair and rotate, as to not go without extensions while waiting 8 weeks for rebonding.

Can I color my hair with Extensions?

Yes, but only professionally. You can apply permanent color to roots, as long as the color is not overlapped onto the bonds. You can also glaze your hair with a demi-permanent color. If you do foil highlights, you will just need to avoid the area with the bonds.

Can I wear my hair up or in a ponytail without the extensions being seen?

Yes! One of the BEST things about our human hair extensions is that the bonds are ultra thin, flat and very small. They are installed about 1-2 inches away from your natural hairline and about 1/2 inch away from your scalp. This makes them virtually undetectable!

Can I brush my hair with any brush?

Yes and no. You will get a special extensions brush to use at the roots. It is VERY important to brush your hair at least twice a day. You can use other brushes (round, paddle, vent, etc.) from the middle of your hair to the ends, just as long as those brushes aren’t pulling at the secured extensions at the root. Always brush your hair out prior to showering and always detangle gently. Do NOT brush or wash your hair upside down!

How quickly can I get my extensions?

Within days of ordering. You can choose from Standard UPS ground which takes about 5 business days or Priority, which takes about 3 business days. 2nd Day Air is also available.

Can I go to bed with wet hair?

No, it is recommended to dry the extensions before you go to sleep, as to not have moisture trapped on the bonds. Please tie dry hair back in a loose, low ponytail at night when you go to sleep.

How long can I keep my extensions in for?

You can wear the extensions for up to 6 months with regular tidy-up cuts. Clients whose hair grows slowly may be able to wait 9-10 weeks for their tidy-up cut, where as if your hair grows average/fast will want to come in about every 8-9 weeks or so.

What is a “Tidy-Up” cut?

When you come in for a “tidy-up” cut, I look through the extensions one-by-one and give them a mini trim on the hairs that have shedded out to keep the bond clean and tangle-free. This is essential to keeping the hair healthy and in for up to 6 months.

DO NOT go more then 10 weeks without coming in for a tidy-up cut! Extensions will need maintenance every 8-10 weeks or so. Not coming in for Tidy-up cuts can cause damage to your natural hair for which Studio S Salon will not responsible for.